Here is a step-by-step guide on how to configure your Microsoft Outlook email program in order to make it work with your email account.

Step 1: Open Outlook, and click on the Tools menu. Please, select E-mail Accounts...

Step 2: Select the option Add a new e-mail account. Click 'Next'

Step 3: Select the type of account you would like to create (IMAP or POP3)

IMAP gives you a lot more flexibility but either is fine. Click the links above for explanations.

Step 4: Fill in the Internet E-mail Settings fields as follows:

Your Name - Enter your name as you would like it to appear in the

From: field of all outgoing mail E-mail Address - Enter the email address which the others will use to send email messages to you.Incoming mail server (POP3/IMAP server):

Outgoing mail server (SMTP server): mail.

User Name: You must use the full e-mail account name. Example: instead of just the first name you.

IMPORTANT!!  Our servers use the same server address for incoming (POP) and outgoing (SMTP) email.

They should both show as:

Step 5: Click on the More Settings... button

Choose the Outgoing Server tab and check the My outgoing server (SMTP) requires authentication check box. This is critical or you cannot send email.

Check the option Use same settings as my incoming server.

Step 6: Choose the Advanced tab

Here you can choose if you wish to Leave a copy of the messages on the server or not. This will use up a LOT of your hosting space, so make sure this is what you really need.

*** Please do not use secure authentication as we do not support secure authentication.

Remember, our servers do NOT use secure connections so do NOT configure SSL settings

More examples:

DO NOT check the box for require SPA.