General Hosting Questions
Anything to do with your web hosting account
It is extremely rare that our web and email servers are down. The more common problem is that your IP address has been blocked. Every time you use the Inter...
Sun, 22 Dec, 2013 at 11:16 AM
AWStats is an information gathering program that provides you with
current detailed statistics regarding visitors to your web site. In most Plans,
it i...
Fri, 24 Jan, 2014 at 1:17 AM
The most common reason for this is because you or someone at your location tried to log in to either email, FTP, web mail, or your control panel numerous ti...
Fri, 24 Jan, 2014 at 1:27 AM
This is for users of the cPanel Control Panel
1) Enter your cPanel control panel. This requires the proper login authority. 2) Go to Security / Web...
Mon, 11 Aug, 2014 at 1:50 PM
There are THREE things to check.
First, in cPanel, you MUST
upload your web pages to the "public_html" directory for them to be
seen. If ...
Sat, 22 Feb, 2014 at 6:42 PM
Sometimes customers need access to shell for a variety of reasons, some being:
Run MySQL commands
Debugging
Running cleanup scripts
Transferrin...
Sat, 22 Feb, 2014 at 6:44 PM